Terms and Conditions:



PAYMENT POLICY:

By purchasing from Makenzie Co. Coaching LLC you are agreeing to pay the full amount owed in USD.

As this is a monthly subscription, unless cancelled you are obligated to pay each month as agreed, regardless of how you utilize the Container.

All payments are non-refundable. It is your responsibility to make note of the date you pay and ensure money is available in your accounts.

If payments are late or not fulfilled, you will be removed from the Container until payments are back in good standing. Please note that once you leave the membership, you lose access to all content.

TERMS AND CONDITIONS:

Makenzie agrees to provide the following services as deemed fit: NLP Techniques and Hypnosis Work, Trauma Coaching Certifications, ISSA Fitness Certification. 

Makenzie will provide resources for client as needed, such as: PDFs, Worksheets, Homework, Audios, and External Links. Makenzie will be available via Telegram for Tier 2 clients within 48 hours, excluding public holidays, notified vacations, and weekends. 


PERSONAL RESPONSIBILITY: 

You agree that once purchased, it is up to you to read onboarding materials, emails, follow the links, and take full personal responsibility to do what is required once purchased. Makenzie will not chase you down if you personally choose not to follow through on your investments. 

By investing, you understand that Makenzie will provide with tools, guidance, coaching, materials, and support, however, you are ultimately responsible to create change, results, transformation in your life, relationships, fitness, or business.

You understand that while tools and coaching will be provided, Makenzie makes no guarantees regarding results. Any testimonials or examples are not promises of results for your situation.

By agreeing to these T&Cs, you are agreeing Makenzie is not responsible for your results. You accept, agree, understand you are fully responsible for what you choose to do and make of this Container. This journey is about you taking control of your results, choosing to fully support yourself, and being honest with yourself to get results.

We do not offer any legal, financial, or psychological advice and you understand Makenzie does not replace the care of other professionals. Clients understand that the material inside is not to be used to replace any professional mental health support.


PRIVACY: Makenzie will not disclose Client’s name linked to any shared marketing materials. The program will keep all coaching conversations and your information anonymous in any marketing efforts (e.g. celebration win screenshots).

You agree and acknowledges community coaching calls are recorded and will be uploaded to the portal.

You agree to keep confidential all materials, discussions, and identities of other members inside the Container. Failure to do so will result in immediate removal from the Container.

Makenzie reserves the right to terminate your access to the Container at any time for behavior deemed disrespectful, disruptive, or in violation of these Terms.

INTELLECTUAL PROPERTY: You acknowledge all coaching processes, language, materials provided to you during your time in the Container are Makenzie’s Intellectual Property. You are NOT allowed to duplicate, share, reproduce, or publish anything you receive in this Container without written consent by MAKENZIE CONKLIN.

CANCELLATION POLICY: If you are apart of the monthly subscription, please note that it is your responsibility to cancel your subscription. Subscriptions may be cancelled at any time by the member through their account portal. To avoid being charged for the following month, cancellations must be submitted at least 24 hours before the next billing date. If client struggles to find the account portal, they must email our team support@makenzieco.com 72 hours in advance of the next billing period.

Cancellations made after this window will take effect at the end of the current billing period. No refunds or credits will be issued for partial months or unused access.

If you’re navigating a challenging season but want to remain in the program, we’re here to help. Our team will work with you to find solutions that support both your commitment and capacity.